Frequently Asked Questions

Everything you need to know about our products, ingredients, and rituals — answered.

This formula is suitable for all skin types, and works especially well for dry and combination skin. Its gentle, hydrating base nourishes without clogging pores or irritating sensitive skin.

Most people notice visibly smoother, more radiant skin within 2–4 weeks of consistent daily use. For best results, apply morning and evening as part of your regular skincare ritual.

Absolutely. All of our products are 100% cruelty-free and never tested on animals — at any stage of development. We're proud to bring you efficacy and kindness in every bottle.

We recommend avoiding strong exfoliating acids like AHAs and BHAs in the same routine step, as combining them may cause irritation. If you use acids, apply them at a different time of day for the gentlest experience.

Keep your product in a cool, dry place away from direct sunlight to preserve the integrity of its active ingredients. Always close the cap tightly after use to maintain freshness.

Yes — we stand behind every product with a 30-day satisfaction guarantee. If you're not completely happy, simply reach out and we'll make returns and exchanges easy and hassle-free.